Refund & support policy
Because our products are digital files that you can download and read straight away, purchases are generally non-refundable once the file has been delivered. We do, however, want every customer to get what they paid for, so the cases below are always covered.
When we will refund or fix the problem
- You were charged but did not receive access to the download page or file.
- The file is corrupted or cannot be opened, and we are unable to provide a working copy.
- You were charged more than once for the same product.
- The wrong product was delivered.
In most cases we will first resend or fix the file. If we can’t, we will refund you.
How to ask
Contact us within 7 days of your purchase and include the name and email or phone number used at checkout, the date of payment, and your Razorpay payment ID (it appears in your payment confirmation). A screenshot of the problem helps.
Email: our support email
WhatsApp: message us
How refunds are paid
Approved refunds are sent to the original payment method through Razorpay. Banks and card networks usually take about 5–7 working days to show the amount.
Not covered
- Change of mind after downloading the file.
- Results that differ from your expectations. AI tools change often and outcomes depend on how you use them.
- Files shared or used in breach of our Terms of use.
Your rights
Nothing in this policy limits any rights you have under applicable Indian consumer-protection law.